Motorhome rental conditions

THE RENT INCLUDES:

  • Taxes and fees (I.V.A., etc…)
  • All-risk insurance with European coverage (except 800 euros excess)
  • 24-hour roadside assistance (valid throughout Europe)
  • Free parking for your own vehicle while the service lasts (only in Ciutadella)
  • Departure costs to start the route (1st load of gas and chemical liquid)
  • Parking wedges
  • Electric cable
  • Water loading hose
  • 12v to 220v converter
  • Kitchenware for all people (cutlery, plates...)
  • Bedding (sheets, duvets)
  • TV with usb, hdmi
  • 4m Awning
  • Unlimited KM
  • 24-hour telephone assistance and whatsApp for any questions or problems that may arise (+34 613032795)
  • Cleaning set (cloth, rags, soap, toilet paper)

PAYMENTS:

- Option to choose payment of 25% or 100% of the rental amount to formalize the reservation (the weekend pack will be paid in full when making the reservation).

- Fuel, fines and highways will be in charge of the lessee. The processing of each sanction entails a charge of 25€ on the deposit card.

- In case of incurring an accident or penalty to the driver for alcohol, drugs or reckless driving, all passengers with Civil Liability will be jointly and severally liable for the costs that arise.

- Unlimited Km included in the rate.

Penalties for cancellation of rental according to rates:

Rental cancellation with base rate price, refundable amount with the following penalties:

- If the cancellation is communicated 30 days before the start of the rental ... total return of the reservation payment.

- If the cancellation is communicated between 15 and 30 days before the start of the rental ... Loss of 100% reservation payment, or 50% if the rental its totally payed.

- If the cancellation is communicated less than 15 days before the start of the rental ... Loss of total reservation payment, and/or 100% if the rental is totally payed.

EXCESS

In anticipation of damage or defects, a deposit of 800 euros will be deposited by credit or debit card

The contract holder AUTHORIZES BCLEAN AUTOMÓVILES MENORCA S.L., in the event of any reason to withhold the guarantee deposit or debit other expenses subject to this rental contract, to charge up to 800 euros on the credit card (type ) CREDIT DEBIT.

The return of the DEPOSIT will be made within 48 hours. of the return, if there are no incidents, incurring a criminal offense of fraud typified in article 248 of the Penal Code, by canceling the card associated with the contract without justified reason, not providing a new one in case of loss or justification accredited to this business.

What happens if there is an accident or incident with the vehicle?

In the event of any type of accident or fortuitous incident that prevents the continuation of your trip, the contract is automatically terminated, so there is no right to any type of refund of the amount paid or the remaining days of the rental. Tire incidents will always be the responsibility of the driver, check them at the start. If the vehicle were damaged in a departure prior to yours or for reasons of force majeure it was not operational on the delivery date, you would be entitled to a refund of the amount paid or to the variation of dates, plus an extra day, depending on availability, exempting the lessor of other responsibilities.

In the event of not being able to locate the lessor due to an incident, the roadside assistance telephone number is as follows: +34 933001050.

What should I do if I have a mishap or incident that does not prevent me from continuing the trip?

Whenever a mishap occurs, the landlord is notified so that he can prepare the relevant spare part and this is not a reason for delay in subsequent rentals that would encumber his deposit.

DRIVER REQUIREMENTS:

Over 23 years old and 2 years of driving license (B1).

It is mandatory to present a valid identity document and driver's license (not expired) physically, when picking up the vehicle.

Countries that are not in the European Union, except Norway, Iceland and Liechtenstein, must present an international driving license, or failing that their driving license has an official translation in Spanish.

In case of non-compliance with any previous section, the company reserves the right to cancel the rental, losing the tenant the amount advanced for their reservation, as well as the right to request any compensation

NON-COMPLIANCE WITH THE RETURN SCHEDULE: (Unjustified delay to the lessor)

It involves a charge of €50/hour for the first three, and €100/h. for the following.

TASKS TO BE DONE BEFORE THE RETURN:

Interior cleaning, emptying and cleaning of black water (WC) and emptying of gray water (shower, sink) and leaving the fuel tank at 100%.

*Smoking is FORBIDDEN inside the vehicle. Failure to comply carries a charge of €50 for cleaning. **DO NOT FILL THE TANK WITH CLEAN WATER AND WHEN RINSING THE WC, DO NOT ADD CHEMICAL LIQUID. ***It is FORBIDDEN to raise pets on beds and sofas, the same breach entailing a penalty of €50.

CONDITIONS FOR DEPARTURES OUTSIDE THE ISLAND OF MENORCA (SPANISH TERRITORY):

- It will be the obligation of the contract holder to notify the lessor in case of departure with the leased vehicle outside the Island of Menorca, at least 24 hours before the signing of the contract.

- In case of not notifying the departure, the lessee is responsible for any problem that may arise during the rental.

CONDITIONS FOR DEPARTURES OUTSIDE SPAIN (EUROPEAN TERRITORY):

- It will be the obligation of the contract holder to notify the lessor in case of departure with the leased vehicle outside of Spanish territory.

- The notification must be made at least one week before the signing of the contract. *(exit is only allowed in European territory).

- In case of not notifying the departure, the lessee is responsible for any problem that may arise during the rental.

DELIVERIES IN BARCELONA (AIRPORT):

It will be delivered to the planned terminal, the schedules will depend on the availability of ferries for each season. The cost of the delivery service in Barcelona carries an additional cost of 250 euros plus the price of the ticket, with a minimum rental of 10 days.

DELIVERIES IN MENORCA:

Minimum rental of 3 days in low season, and 6 days in high season.

It is delivered at the airport or any point on the island of Menorca at an additional cost (depending on the place of delivery).

For deliveries at the Bclean office in Ciutadella, there is no additional cost.

DELIVERY/RETURN SCHEDULES:

As a general rule, deliveries are made at 2:00 p.m. and returns at 12:00 p.m., except at another time agreed with the company.

On the other hand, as a general rule, deliveries at the airport are made at 3:00 p.m. and returns at 11:00 a.m., except at another time agreed with the company.

DELAYS AND INDEMNITIES:

The lessee will not proceed to demand any compensation if, due to force majeure or fortuitous cause, the vehicle could not be delivered on the agreed day. A major cause is understood as a failure or loss that cannot be repaired by the expected date of delivery of the motorhome.

In the event that the lessee, by their own unilateral decision, starts the rental late or ends it early, they will not be entitled to any reimbursement.

It is expressly prohibited to use the vehicle for any activity contrary to morals, laws and good customs. It is expressly prohibited to transport more numbers of people than permitted by law, carry out races, transport goods or objects, whether or not they are permitted by our legislation, assign their use for consideration or profit.

The user is responsible for any sanction or fine, which, for contravening the current provisions, is imposed, reaching the same responsibility in the event that due to his fault the vehicle was retained or seized, also running with the expenses and loss of profit of the lessor for the duration of the unavailability of the vehicle, applying the amount per day for each day that the rental price of the vehicle is withheld or seized, according to the model and rates in force.

In case of stoppage of the vehicle for a reason solely and exclusively attributable to the lessee, the latter will be responsible for the damages derived from said stoppage, such as: Filling the diesel tank with water or diesel oil or gasoline the water tank at the cost of such stoppage or change of deposit

BEHAVIOR:

Make sure that in the place chosen to park the motorhome, park or spend the night it is allowed to do so and there are no express prohibitions.

Evacuate gray or black water in unsuitable places.

Leave waste or signs of our presence in places where you have stayed.

Take out and assemble outside camping elements.

Leaving pets loose without tying up outside.